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Hotel · Mexico City · Federal District

Hilton Mexico City Santa Fe

A 4-star business hotel in the Santa Fe district with a rooftop pool, fitness center, and easy access to shopping and dining.

  • Rooftop pool with city views
  • Well-equipped gym and business center
  • Close to Santa Fe shopping and dining
8.4 Great 459 reviews Booking.com 8.4 · 459 reviews

About

Hilton Mexico City Santa Fe

Hilton Mexico City Santa Fe operates in the heart of the city's Santa Fe business district, roughly a 10-minute drive from Parque Alerces. Guests have access to a rooftop swimming pool, a fitness center, and complimentary Wi-Fi in rooms. The hotel also provides a garden, a shared lounge, and a range of services tailored to business travelers.

Rooms are equipped with air conditioning, heating, and flat-screen TVs. Suites add extras like a sitting area or a bathtub. For those planning to explore, the concierge can arrange tours and local transport, while the on-site restaurant and bar serve meals and drinks throughout the day.

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Rooftop pool with views — Multiple guests praised the rooftop pool for its fine views and ample relaxation space.
  • Strong service and staff — Guests noted helpful service, smooth check-in, and specific staff members who went out of their way, including arranging a birthday surprise and securing tours.
  • Business-friendly facilities — The business center, meeting rooms, and printing services met the needs of business travelers, with staff assisting in setting up equipment.
  • Convenient Santa Fe location — Positioned in the business district, close to shopping malls, grocery stores, and dining options, making it easy to explore the area.
  • Clean and well-equipped rooms — Guests described rooms as spotless, luxurious, and comfortable, with fast Wi-Fi and modern amenities.

Worth weighing

4 to weigh
  • Location is business-focused — The hotel sits in a business district, so leisure travelers may find it less central to Mexico City's main tourist attractions.
  • Limited on-site dining reviews — While a restaurant and bar are available, only a few reviews mention dining options, and some guests referenced nearby restaurants instead.
  • No mention of airport shuttle — The hotel offers car hire and valet parking, but there is no indication of a complimentary airport shuttle, which may be important for some guests.
  • Pets allowed but no details — Pets are permitted, but there are no specifics on pet fees or restrictions, which could require contacting the hotel.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

King Room Disability Access

  • 1 King-size bed
  • Heating
  • Air conditioning

Double Room Two Double Beds

  • 2 Double beds
  • Heating
  • Air conditioning

King Room

  • 1 King-size bed
  • Heating
  • Air conditioning

Junior King Suite Seating Area

  • 1 King-size bed
  • Heating
  • Bathtub
  • Air conditioning

One-Bedroom King Suite

  • 1 King-size bed and 1 Sofa bed
  • Heating
  • Air conditioning

Executive Double Room Two Double Beds

  • 2 Double beds
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Wellness

  • Rooftop pool
  • Sun loungers
  • Sun terrace
  • Jacuzzi
  • Massage services
  • Fitness centre

Food & Drink

  • Restaurant
  • Bar/Lounge area
  • Special diet menus
  • In-room breakfast
  • Welcome drink
  • Children's buffet

Business & Events

  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Tours/Ticket assistance
  • Car hire

Services & Accessibility

  • 24-hour reception
  • Express check-in/out
  • Luggage storage
  • Room service
  • Housekeeping
  • Laundry
  • Pets allowed
  • Rooms/Facilities for disabled
  • Wheelchair access
  • Lift

In-Room Amenities

  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities
  • Flat-screen TV
  • Ironing facilities
  • Free toiletries
  • Safe deposit box

Parking & Transport

  • Parking
  • Valet parking
  • Electric vehicle charging station

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 459 reviews

Guest-rated 8.4/10 from 459 reviews

Booking.com · 8.4 · 459 reviews
8.4Verified guest

“The hotel's decor is elegant, and the common areas felt spacious and easy to move around. I particularly liked the thoughtful details in the design.”

8.4Verified guest

“Our room was spotless and felt luxurious, with a great bathroom, fast Wi-Fi, and a comfortable living space. The location was also convenient for business.”

8.4Verified guest

“We had a safe, TV, and mini-bar in the room. The atmosphere was refined, and service was excellent with a smooth check-in. Wi-Fi worked well. Being right by shops was handy, and we enjoyed lunch at The Counter nearby.”

8.4Verified guest

“The rooftop pool has nice views and plenty of space to relax. The gym is well-equipped and kept clean.”

8.4Verified guest

“The rooms are beautifully appointed with a contemporary style. Accessibility features made it easy to get around the spacious common areas.”

8.4Verified guest

“The rooftop pool was a highlight. We explored the nearby shopping areas and local restaurants. Service was great, and the cozy atmosphere worked well for our group. I'd definitely recommend the executive lounge during happy hour.”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Santa Fe Business District: The hotel is in the heart of the business district, making it convenient for corporate travelers. The area is also close to shopping malls and a grocery store.

Shopping and Dining: Nearby shopping options include malls and a grocery store, as well as a variety of dining choices. Guests have mentioned The Counter restaurant near the hotel.

Parque Alerces: The park is about a 10-minute drive from the hotel, offering a green space to unwind in the city.

Antonio Dovali Jaime No. 70, Mexico City, Federal District, 1219, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
260 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is by 12:00.

Are pets allowed at the hotel?

Yes, pets are allowed. There are pet amenities available, and the hotel also provides pet-friendly services.

Is parking available?

Yes, parking is available on site, and there is also valet parking and an electric vehicle charging station.

Does the hotel have a pool?

Yes, there is a rooftop pool with sun loungers and a sun terrace.

Is there a gym?

Yes, the hotel has a fitness center that is well-equipped and kept clean, according to guest reviews.

What room types are available?

The hotel offers King Rooms, Double Rooms with two double beds, Executive King Rooms, Junior King Suites with a seating area, and One-Bedroom King Suites with a sofa bed. Accessibility rooms are also available.

Does the hotel have a business center?

Yes, there is a business center with fax and photocopying services, as well as meeting and banquet facilities.

The bottom line

A solid 4-star choice for business travelers and those wanting a comfortable stay in the Santa Fe district, with the rooftop pool and service standing out. Not ideal for those seeking a central Mexico City tourist base.

8.4Guest rating 8.4/10 from 459 reviews

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